Ace37 believes your personal data belongs to you. This privacy policy clearly explains how your information is collected, used, and protected.
Welcome to ace37. ace37 is one of Bangladesh's most trusted online gaming platforms, and we place the highest importance on the privacy of every member. This privacy policy applies to the ace37 website and mobile application.
When you register at ace37, play games, make deposits or withdrawals, or contact our support team, certain information is collected. This privacy policy clearly explains what data is collected, why it is collected, how it is stored, and what rights you have over your information.
By using ace37's services, you agree to this privacy policy. If you do not agree with any part of this policy, we ask that you refrain from using ace37. For any questions, please contact the ace37 support team.
Ace37 never sells your personal information to third parties. Your data is used exclusively to operate ace37's services.
Ace37 collects two types of information — what you provide directly, and what is gathered automatically when you use our services. ace37 only collects what is necessary; nothing beyond that.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity | Name, Date of Birth, National ID Number | Identity & Age Verification, KYC Completion |
| Contact | Mobile Number, Email Address | Account communications, OTP verification |
| Financial | Mobile Banking Number, Transaction History | Payment Processing & Verification |
| Device | IP address, browser type, device model | Ensuring Security, Preventing Fraud |
| Gaming | Game History, Bets, Wins & Losses | Responsible Gaming, Bonus Issuance |
| Cookies | Session tokens, preference settings | Improving service quality and user experience |
Ace37 never stores your password in plain text — passwords are always kept as encrypted hashes. Financial information is also fully encrypted at all times.
When you use the ace37 website or app, your IP address, browsing patterns, and device information are collected automatically. This data is used solely to enhance security and improve service quality.
Ace37 uses collected data only for specific, legitimate purposes. Your information is never used for anything beyond what is listed below:
Ace37 never sells your personal data to advertisers or third parties, never sends marketing messages without your consent, and never uses your information for any purpose beyond what is stated.
Ace37 uses industry-leading technology to keep your data secure. All information is stored on ace37's protected servers and safeguarded by multiple layers of security.
Ace37's data centers are ISO 27001 certified and secured against both physical and cyber threats. Unauthorized access to ace37's servers is not possible.
Ace37 never sells your personal information. However, limited data may be shared with trusted partners necessary for operating ace37's services. These third parties are bound by ace37's privacy policy.
Ace37 never shares your data with advertisers, marketing companies, or any other commercial entity.
The ace37 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help ace37 improve service quality.
You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some ace37 services.
A cookie consent notice is shown the first time you visit ace37. You can update your cookie preferences at any time from your account settings.
Ace37 believes every member should have full control over their own data. As an ace37 member, you have the following rights:
You may request to know what information ace37 holds about you.
Inaccurate or outdated information can be corrected by contacting ace37 support.
You may request the deletion of data that is no longer necessary beyond legal obligations.
You may request a download of a copy of your data stored at ace37.
The right to object to marketing communications or certain uses of your data.
The right to request a temporary pause on the processing of your data under certain circumstances.
To exercise any of these rights, contact ace37 Support. ace37 will respond to your request within a maximum of 30 business days.
Ace37's services are intended for individuals aged 18 and above. ace37 does not knowingly collect data from anyone under the age of 18.
If ace37 becomes aware that a minor has registered an account, that account will be immediately closed and any collected data will be deleted. Parents and guardians are encouraged to monitor their children's online activity.
Age verification is carried out during registration at ace37. Use of ace37 by minors is strictly prohibited. If you suspect a minor is using ace37, please contact ace37 Support.
Ace37 may update this privacy policy from time to time. For any significant changes, ace37 will notify members via email or in-app notification.
To receive notifications about policy updates, make sure email notifications are enabled in your account settings.
For any questions, comments, or concerns about this Privacy Policy, please reach out to ace37's dedicated privacy team. ace37 treats all privacy-related inquiries as a top priority.
Ace37 takes every privacy-related request seriously and works to resolve it as quickly as possible. Protecting your data is ace37's top priority.
For any privacy-related requests, email [email protected] with "Privacy Request" in the subject line — ace37 will respond promptly.
Ace37 doesn't just make promises — it follows the highest standards of technology and policy to protect your privacy in practice.
All data transmitted on ace37 is protected by 256-bit SSL/TLS encryption. Your password and financial information are never stored in plain text.
Ace37's KYC process follows international standards. Your identity verification data is stored with the highest level of security and is accessible only to authorized personnel.
Ace37's advanced fraud detection system identifies suspicious activity in real time. ace37 remains constantly vigilant in protecting your account.
Ace37's clear policy is this — your data will never be sold to any third party. ace37 never uses member data for advertising purposes.
Every ace37 member can view, correct, and delete their own data. Privacy control stays in your hands.
Ace37's privacy policy is built in compliance with GDPR and international data protection standards. ace37's security measures are regularly verified through third-party audits.
Ace37's robust privacy policy and security measures keep your data safe. Register with ace37 today and enjoy secure gaming with confidence.